People-Centred Consultancy


Stephann has undertaken consultancy projects for several high-profile organisations including the BBC, Allianz, UCL, LexisNexis, the British Library, Marie Curie Cancer Care, United Response and Help the Hospices.

His person-centred focus involves understanding how people currently interact with technology as well as their current and future technology needs. It then involves making suggestions or design interventions to support or improve support for their needs and behaviour.


Stephann provides thought-provoking consultancy that saves organisations money by:
  • Resulting in a better understanding of the work environment and the role technology currently plays and has the potential to play for it.
  • Improving the design of current technology used to make it more useful and easy to use.
  • Making suggestions for the design of new technology aimed at being both useful and usable.

Examples of consultancy projects that Stephann can lead include those that gain a detailed understanding of:

  • Employees' work tasks and environment to inform requirements for new technology or the improvement of existing technology.
  • Employees' technology-related needs and/or interactive behaviour - also to inform the design of new or improvement of existing technology. These types of projects often involve in-depth interviews and observations.
  • Requirements for new technology from potential users.
  • Requirements for the improvement of existing technology (both through interviews, observations, focus groups etc.).

Contact Stephann to discuss your consultancy needs.